|Year : 2013 | Volume
| Issue : 4 | Page : 326
Job satisfaction among Indian pharmacists
Akram Ahmad1, Isha Patel2
1 Department of Pharmacy Practice, Annamalai University, Chidambaram, Tamil Nadu, India
2 Department of Clinical, Social and Administrative Sciences, College of Pharmacy, University of Michigan, Ann Arbor, MI, USA
|Date of Web Publication||19-Oct-2013|
Department of Pharmacy Practice, Annamalai University, Chidambaram, Tamil Nadu
Source of Support: None, Conflict of Interest: None
|How to cite this article:|
Ahmad A, Patel I. Job satisfaction among Indian pharmacists. J Pharm Bioall Sci 2013;5:326
Career satisfaction is a very important factor toward a person's motivation and productivity. Many work-related surveys have been conducted among pharmacists in various countries. ,, In India, very few studies have been conducted about the job satisfaction of pharmacists.  We conducted a pilot study to measure, the perception about the job satisfaction among Indian pharmacists and future suggestions as to improve the same.
Across-sectional survey was carried out among the pharmacists in India using a pretested questionnaire in English with 24 questions (6 questions on demographic, 10 on satisfaction and 8 on future improvement). The questionnaire was made available to the pharmacists at their work place by email and through social networking sites. A four-point scale was used for some questions with responses ranging from very good, good, moderate to dissatisfied and for the remaining questions, the responses were dichotomous (yes or no). The study was conducted over a period of 3 months from November 2012 to January 2013. Data were analyzed using the Statistical Package for Social Sciences (SPSS Inc. Released 2008. SPSS Statistics for Windows, Version 17.0. Chicago: SPSS Inc).
The response rate of the survey was 37.83%. Nearly, 82% pharmacists were males and 91% were aged 18-30 years. The starting salary of B.Pharm graduates working in the pharmaceutical industry, ranged from Rs. 4000/per month to
Rs. 10,000/month, where as the salaries of diploma holders working in the community or hospital pharmacies ranged from only Rs. 6000/per month to Rs. 8000/per month. Compared with previous studies, on an average, Indian pharmacists had job satisfaction of 67%. About 48% pharmacists had moderate satisfaction where 38% were dissatisfied. Main reasons for poor job satisfaction were salary status (21%), governmental policies that hamper employment opportunities for pharmacists compared with other professionals (67%), less promotion opportunities (42%), lack of promotion opportunities (40%) and % for other reasons (working conditions, job security and affecting personal life etc.).  Compared with other developing countries, pharmacy is not considered a number one profession. 
To improve the pharmacists' future, 70% respondents wanted only pharmacy graduate involvement in pharmaceutical industry and not the arts and the sciences graduate involvement in the pharmaceutical industry, which is the current situation. Nearly, 86% of the respondents agreed with the notion of passing a licensure exam after graduating the pharmacy degree for working as a registered pharmacist like in other developed countries. 
Nearly, 85% pharmacists were of the opinion that the pay scale should depend on both qualification and experience and not like the current practice of salary being characterized on the basis of whether a diploma degree (D.Pharm) is held by a person or not. As a result, the salary of pharmacy professionals is quite low compared with other professionals. More than 65% respondents agreed that if PharmD students in addition to physicians prescribe medications, it will be safer and more beneficial for patients. Currently in India, many quake and physicians practicing alternative medicine also practice allopathic medicine illegally. In addition, recently Government of India has also announced a 3.5 year new course for rural physicians.  Nearly, 71% respondents agreed that continuing education should become mandatory for renewal of pharmacy license (71%). Around 77% pharmacists agreed on the following job opportunities for the each specific qualification held by the pharmacist: D.Pharm (assistant pharmacist), B.Pharm (Industry, DI and other Government Jobs), M.Pharm (Industry, academia and research), PharmD (Chief Pharmacist, Clinical Pharmacist, Hospital and Community Pharmacist etc.).
Along with the efforts to improve the professional status of Indian pharmacists, the intrinsic and extrinsic factors, which affect their level of satisfaction, have to be studied further in a larger population so that appropriate strategies can be adopted to improve the situation.
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